BetaHub vs Bugnet: Which In-Game Bug Reporter Fits?

Bugnet and BetaHub both put a bug report button inside your game, and Bugnet has published its own comparison of the two. It credits our free plan, video on every report and the Discord bot, and it’s right about our per-developer pricing. This is our side, checked against both products’ documentation in October 2026.

The short answer

Bugnet is a game bug tracker with SDKs for almost every engine — Unity, Unreal, Godot, GameMaker, Construct, Pygame and the web — automatic crash capture, Steam review sync and public known-issues and roadmap pages, priced flat per team.

BetaHub is a player-feedback platform for games: Unity and Unreal reporters that attach a video of what happened, a Roblox widget, a Discord bot that takes reports where players already are, duplicate player reports merged by meaning, and Discord reporters told when their bug is fixed, priced per developer with players and testers free.

For a solo developer, BetaHub is free: the free plan includes the open-source plugins, video, the Discord bot and public boards, with 1,000 bug reports every 30 days. You pay only when you add a second developer or need Standard features such as integrations.

Choose on engine and team: Godot, GameMaker or an older Unity, or several developers who want one flat price → Bugnet. A solo developer, or Unity, Unreal or Roblox with a community on Discord and reports you want to see rather than read → BetaHub.

Where Bugnet is the better choice

• Your engine isn’t Unity or Unreal. Bugnet ships SDKs for Godot 4, GameMaker, Construct 3 and Pygame. BetaHub has no plugin for those: HTML5 builds can use our web widget, anything else our API.
• You’re on an older Unity. Bugnet supports Unity 2020.3+; our plugin needs 2022.3+.
• You have several developers. Bugnet’s plans are flat per team; ours are per developer. For three developers, Bugnet Studio is $19 a month and BetaHub Standard is $78. That gap grows with the team, and we won’t pretend it doesn’t.
• You want crash analytics for every engine. Bugnet captures crashes automatically across its SDKs, groups them by fingerprint on Studio and up, and tracks crash-free sessions per build, report spikes and Steam reviews. BetaHub captures crashes automatically only from Unreal’s built-in crash reporter (UE4 and UE5), files each crash as its own issue, and doesn’t capture Unity crashes.

Where BetaHub is the better choice

• Report limits that reset. BetaHub’s free plan takes 1,000 bug reports every rolling 30 days, with a 50-day grace period before new reports pause, and paid plans are unlimited. Bugnet’s limits are lifetime totals, deleted reports included: 100 on the free plan, after which new reports are rejected, and 10,000 on Studio, after which you move to Studio Plus.
• Free, open-source plugins. Our Unity and Unreal plugins are MIT-licensed on GitHub and work on the free plan.
• Video on every plan. Our Unity and Unreal plugins attach a clip of the last moments (with sound in Unity) — up to a minute on the free plan, longer on paid ones. Bugnet’s replays are on Studio Plus ($79/month): GIFs in Unity and Godot, video in Unreal.
• A ready-made Unreal form, and Roblox. Bugnet’s docs say its Unreal SDK has no widget, so you call ReportBug() from your own UI. BetaHub’s Unreal plugin opens a form on F12, and we ship a Roblox widget; Bugnet has no Roblox SDK.
• Discord that takes reports. Bugnet posts notifications to Discord through webhooks. BetaHub’s Discord bot takes bug reports, suggestions and tickets inside your server, turns forum threads into reports, and tells reporters when their issue moves.
• Duplicate player reports by meaning. Bugnet stacks a player report onto an existing one when the title “exactly matches” (bug reports). BetaHub merges likely duplicates by meaning, so differently worded reports of the same problem become one issue, and every merged report raises its heat.
• Players hear back in Discord. Both show status on a public page. BetaHub also messages players who reported on Discord, including everyone whose duplicate was merged, when their bug moves or is fixed.
• Jira on the entry paid plan. Jira Cloud is on Bugnet’s $79 Studio Plus plan. BetaHub’s integrations start on Standard: Jira Cloud with status synced back, Jira Server, GitHub, GitLab, Linear, Asana, ClickUp, Monday, Notion, Fibery and Redmine. Up to three developers that costs less than Studio Plus; from four, more.

What else BetaHub does

Our name suggests beta tests, and Bugnet’s post frames us that way: “Beta tests end. Live games do not.” Studios use BetaHub for live games too — the team behind Deep Rock Galactic uses it for a 600,000-member Discord. A few things its table doesn’t list:

• BetaHub has a public bug board and a suggestions board where players vote and see what’s planned and what has shipped — the known-issues page and roadmap Bugnet lists only for itself.
• BetaHub reads your Steam Community Hub on Pro: bug reports become bugs, repeated requests become suggestions.
• The same project takes support tickets with AI answers from your knowledge base, and analyses player sentiment on Discord and Steam (Pro).
• BetaHub is built by Upsoft, which is ISO/IEC 27001:2022 certified for the BetaHub platform.

What it costs

One developer: both are free. BetaHub’s free plan takes 1,000 bug reports every rolling 30 days with video and the Discord bot; Bugnet’s free plan allows 100 reports in total, for two members. If you don’t need integrations or unlimited reports, BetaHub stays free.

A team: this is where Bugnet’s flat pricing wins.

Monthly prices from each pricing page, October 2026; Bugnet is cheaper billed annually. Players and testers are free on both; on BetaHub, support users don’t take a seat either.

Side-by-side

How to choose

• A solo developer or the smallest team: BetaHub’s free plan — free plugins, video, the Discord bot and 1,000 bug reports every 30 days at $0. Upgrade only when you add a developer or need integrations.
• Godot, GameMaker, Construct, Pygame or Unity before 2022.3: Bugnet. We don’t support those engines natively.
• A larger team on a tight budget, crash-heavy live game: Bugnet’s flat price is hard to beat — check how fast you’d reach Studio’s 10,000-report lifetime cap.
• Unity, Unreal or Roblox, with a community on Discord and Steam: BetaHub. Reports arrive with video, duplicates collapse into one issue, and players hear back.

Still deciding between more than these two? See all in-game bug reporting tools.

Common questions

Is BetaHub more expensive than Bugnet?

Not for one developer: BetaHub’s free plan covers a solo developer with 1,000 bug reports every 30 days, where Bugnet’s free plan stops at 100 reports in total. For teams, usually: BetaHub charges per developer and Bugnet charges per team, so three developers pay $78 a month on BetaHub Standard and $19 on Bugnet Studio. Bugnet Studio’s reports are capped at 10,000 for the life of the account, and video and Jira need its $79 plan; BetaHub’s paid plans are unlimited and include both.

Does BetaHub support Godot?

Not with a native plugin. Godot HTML5 builds can embed BetaHub’s web widget, and any engine can send reports through the API; the Discord bot, forms and public boards work with any engine. If an in-game reporter for Godot is what you need, Bugnet’s Godot SDK is the more direct option.

Can I move from Bugnet to BetaHub?

For new reports, yes: swap Bugnet’s SDK for BetaHub’s Unity or Unreal plugin, connect the Discord bot, and on a paid plan connect the same Jira or GitHub project. For Unreal crashes, create a crash-reporting token, add a release, and set DataRouterUrl in DefaultEngine.ini. Existing Bugnet reports don’t import; existing Discord forum threads can.

What does BetaHub cost?

The free plan covers one developer and two active projects with 1,000 bug reports, 1,000 suggestions and 1,000 tickets per 30 days, plugins included. Standard is $26 and Pro $43 per developer per month; players and testers are never billed. See pricing.