Stop guessing
what's broken.
From Discord messages to structured reports with video, logs, and specs — automatically.
Sound familiar?
Your average Tuesday in #bug-reports
Same bugs. Zero detective work.
One Button. Full Bug Report.
Players press one button and you get gameplay video, screenshots, system logs, and a structured report — all automatic. Deploy to your playtest group and every tester's feedback lands in one place.
Capture feedback wherever your players are
Discord Bot
Auto-detects bug reports in your Discord channels and turns them into structured, actionable issues — no extra steps for your players.
Web Widget
Embed a lightweight feedback form on your website or game launcher. Players submit reports without ever leaving your page.
{ "title": "Crash on level 3", "description": "Game crashes when...", "category": "bug_report", "severity": "critical" }
REST API & Webhooks
Full programmatic access with auth tokens and real-time webhooks. Build custom integrations, automate CI/CD pipelines, or connect your own tools.
Running a Closed Playtest?
Invite testers, gate access with keys, require NDA signing, and collect every piece of feedback in one dashboard — built for studios that ship.
Invite Testers
Send invite links or import your list. Testers sign up and join your project instantly.
Control Access
Gate your build with access keys. Revoke anytime, track who has access.
Require NDA Signing
Testers sign your NDA before accessing the build. Legally binding, fully tracked.
Collect Everything
Bug reports, videos, logs, and player sentiment — all funneled into one place.
AI That Works While You Sleep
Automate the tedious parts of feedback management. BetaHub's AI structures, deduplicates, and prioritizes — so you focus on fixing, not filing.
Smart Feedback Merging
AI identifies duplicates and merges them. One issue, one thread — no matter how many players report it.
Community Sentiment
See what your community is really saying — praise, frustrations, and feature requests — at a glance.
Auto Follow-Up
Bot contacts players for more details based on your rules. No manual chasing.
AI Prioritization
Heat metric highlights critical issues based on duplicates, upvotes, and activity.
24/7 Player Support
AI Discord bot answers player questions using your docs. Instantly.
One View. Zero Chaos.
Every report structured, categorized, and prioritized. Whether it's from a live community or a closed playtest — see what matters at a glance.
BetaHub has been a great tool for us. The platform has helped us reduce friction from two sides of the bugs equation – from the reporting side for players with Discord integration; and from the management side with their duplicate detection functionality. Additionally, the team at BetaHub has been constantly improving their platform based on our feedback and are a joy to work with.
Betahub has really tied together our bug reporting with our very active discord, and it works great to connect the two. Working together with Betahub has been awesome, as they are fast and it feels like we are building the solution together.
BetaHub is essential for centralizing our player feedback from 10+ platforms. From seamless Discord integration to highlighting the most critical live issues, it empowers us to work better with our community. It also feels great to work with a team that resolves issues quickly and truly listens to our needs.
BetaHub is a good service and plugin that allows us to easily set up in-game bug reporting out of the box for our game. Their own backend and many features allow us not to worry about their additional setup and maintenance, which makes using BetaHub a simple and convenient solution.
BetaHub makes collecting and managing bug reports from Discord so much easier. Its features help streamline the process from the get-go. Additionally, its automated system of detecting duplicate reports works well to highlight a pressing issue among all reports coming in.
Working with BetaHub has been really easy and productive. Genail is extremely proactive and actually follows through on feedback, he's pushed meaningful fixes for our team after we reached out to him with thoughts or questions.
Betahub's Discord integration has improved the quality of the feedback we receive from our players, meeting them where they are without forcing them to fully move away from Discord. Betahub's tools have allowed us to tailor it to the unique needs for each of our games, and Betahub have proven more than willing to improve their tooling in service of what we want to achieve.
I was skeptical at first, but BetaHub's ability to merge similar bug reports has given us unprecedented clarity on our most pressing issues.
As an indie game studio we were struggling with fixing bugs for our game, since integrating Betahub into our workflow we've been able to solve a lot of issues in half the time thanks to the discord submission, dashboard, video, screenshot and log upload tools readily available.
As a sole developer, handling support and bug reports can be overwhelming. BetaHub feels like having a competent Community Manager at my side. It makes staying connected with your community easy by organizing, merging, and responding to issues while gathering valuable player insights. Such a powerful tool for any developer. Did I mention this all is free? Insane.
BetaHub's approach to utilizing generative AI in feedback reports is one to be admired, not used as a replacement but used as a tool. BetaHub keeps the players original words while creating clear titles, categorizing reports, and merging duplicate reports ensuring even the most cryptic submissions are easily understood and acted upon.
Works with your existing tools
BetaHub captures the feedback. Your project management tool tracks the work.
Questions you're probably asking
Start shipping better games today
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Free plan includes 2 projects, 3,000 reports/mo, and Discord bot. See all plans
Our Mission
At BetaHub, we empower game developers and communities with an engaging platform for bug submission. We foster collaboration, enhance gaming experiences, and speed up development. BetaHub connects developers, testers, and players, making everyone feel valued. Shape the future of gaming with us, one bug report at a time.
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