Your players already reported it. In Discord.
Every bug, suggestion and ticket, caught out of your chat and filed while the conversation is still going.
- Members across servers 4M+
- Messages analyzed 10M+
- Time to install 5 min
Players tell you everything in Discord. Then it scrolls away.
Bugs, feature ideas, “is anyone else getting this?”, help requests — your most valuable feedback is buried in chat, three screens up, gone by morning. This bot is the bridge: everything players say on one side becomes something you can act on, on the other.
Bugs
It catches the bugs nobody bothers to file.
A player mentions something broken in normal conversation and Listen Mode files it automatically — no command, no form. When they'd rather file it themselves, one tap opens a structured report that lands as a votable forum thread. And if your server already has a forum channel for bugs, it reads that too.
No command. No form. Every bug crosses straight into your hub, titled and described.
Suggestions
Players pitch ideas and vote. The best ones rise.
Turn your community into your roadmap. Suggestions posted in Discord become upvotable — and the 👍 count crosses straight into a ranked queue in your hub, so you build what players actually want.
Tickets
Support requests become structured tickets.
Scattered “help me!” messages turn into trackable support tickets — each with the player's context attached — so nothing gets lost in the scroll and your team can actually follow up.
Knowledge support
Half your “bugs” aren't bugs. It answers those in Discord.
Feed the bot your setup guides, FAQs, and patch notes, and it answers common questions the instant they're asked — right in the channel. This is the one pillar that doesn't cross the bridge: it's solved on the spot, so your tracker only ever fills with the real issues.
Control
You decide what crosses.
The bot only ever reads the channels you name. And if you want a human in the loop, triage mode holds every catch until you approve it — so nothing reaches your tracker, or your channel, that you didn't allow.
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/set bugs_channel#bug-reports It only ever reads the channels you name — never the whole server. -
/set listen_modetriage Holds every catch for batch review instead of posting live. Or turn it off entirely. -
/set notification_methoddm Send the bot's replies by DM or to a staff channel, keeping public chat clean. -
/optoutany player Players exclude themselves from automatic processing instantly — no admin needed.
Every setting above is admin-only, and short or throwaway messages are ignored by default.
Forum channels
Your forum stays your forum. It just stops being your bug tracker.
Already collecting bugs in a Discord forum channel? The bot reads every new thread and keeps it tagged with live status and priority, so your players never lose the thread they filed. But a forum is a flat list, newest first — five threads about the same crash stay five threads.
In your forum channel
Inventory freeze then CTD
Pressing I hangs for about 3s and drops to desktop. RTX 3070, Win 11.
OpenMediumultrawide support?
HUD gets stretched at 3440x1440, would love native support.
Opencrash on inventory open
Same as a few other posts I think? Happens every single time for me.
OpenMediumCan’t open inventory — game dies
Attached my log and a clip. Reproduces 100 percent on the current build.
OpenMediumTypo in the options menu
Resolutoin under Display. Tiny thing but figured I would mention it.
OpenLow…and 7 more threads
In BetaHub
Game crashes when opening inventory
Twelve reports, one issue. Every screenshot, clip and log from all of them in one place — and a Heat score that says this is the biggest problem you have, not the fourth-newest thread.
Already have a forum full of threads? /register_bug pulls an existing one in.
The hub
Everything that crosses the bridge, in one place.
This is BetaHub. Every bug, suggestion, and ticket the bot captures lands in one dashboard — deduplicated, tagged, and prioritized, with the 👍 votes from Discord baked in. Just a clear queue of what to do next.
The full toolkit
And it does more.
The four pillars are the core. These round out the whole loop.
Sentiment Analysis
Reads your community's mood and what's heating up
Forums & Upvoting
Native forum threads, tagged by status and priority
Announcements
Patch notes posted back to Discord on a schedule
AI Triage & Dedupe
Merges duplicate reports and sets priority for you
Unified Dashboard
Bugs, suggestions and tickets in one prioritized queue
Integrations
Push captured feedback on to Jira, Trello and more
Live in your server in 5 minutes. Free.
No code. No webhooks. No credit card. Runs on a server of any size.
- Add the bot to your Discord server and authorize it
- Pick or create your project — Discord sends you to BetaHub right after the invite
- Pick the channels it should watch, and reports start landing right away
Customer stories
Studios already using BetaHub
From 3-person indie teams to studios with 600,000+ players — here's how game developers turn community feedback into development fuel.
Featured story · Ghost Ship Games
Turning 600k Discord members into a QA superpower
Betahub has really tied together our bug reporting with our very active Discord — it feels like we're building the solution together.
From Discord Chaos to Tactical Precision: How Gray Zone Warfare Mastered Community Feedback at Scale
Read story
The Quiet Majority Speaks: 3 Developers Managing 600K Players with AI-Powered Feedback
Read story
Fixing Bugs You Can't See: How Night Street Games Solved Multiplayer Debugging Before Launch
Read storyA great tool. Their duplicate detection and constant improvements make them a joy to work with.
Essential for centralizing player feedback from 10+ platforms — and a team that truly listens.
The Discord integration improved the quality of the feedback we get — meeting players where they are.
As an indie studio, we've been able to solve a lot of issues in half the time.
Frequently asked questions
The bot reads messages in the channels you choose and runs each one through a classifier tuned for game feedback. When a message looks like a bug report, it files an issue automatically — with an AI-written title and description — and links the reporter to it. You can set it to bugs only, support only, or full triage.
Join for free today
Supercharge your team with the best bug tracking and player feedback tools. No credit card required, forever free.
Our Mission
At BetaHub, we empower game developers and communities with an engaging platform for bug submission. We foster collaboration, enhance gaming experiences, and speed up development. BetaHub connects developers, testers, and players, making everyone feel valued. Shape the future of gaming with us, one bug report at a time.
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