What's New in BetaHub: November 2025

November brought smarter suggestion browsing, visibility into your Discord bot’s performance, conditional integration sync, and error notifications when things go wrong.

Suggestions: New Navigation Headers

The suggestions page now has six tabs for faster browsing:

Team Picks, Completed, and Moderation tabs display badge counts so you can see at a glance how many items need attention.

Suggestions documentation

Knowledge Interaction Stats

You can now see whether your support bot is actually helping users. Find it at Projects → Support Knowledge Interactions.

Three Metrics

• Time Saved — Hours saved based on positive interactions
• Positive Interactions — Count of helpful responses (no negative reactions)
• Success Rate — Percentage of positive interactions

The dashboard includes a date range picker (default: 30 days, max: 1 year) and a trend chart showing hours saved over time.

Below the metrics, a table lists individual interactions with Discord username, query, classification (bug/support/gameplay question), and reaction summary.

Knowledge Base documentation

Discord Bot Updates

Debug Mode

When the bot ignores a message and you’re not sure why, debug mode tells you exactly what happened.

Enable it:

/set debug true

Debug mode is available on servers with 1,000 members or fewer.

For every message in monitored channels, the bot replies with:

• Processing type (Bug Detection, Knowledge Base, Sentiment Analysis)
• Result (what happened)
• Reason (why it happened)
• Details (message length, user status, channel config)

Example response:

Debug: Bug Detection & Knowledge Base

Result: No action taken
Reason: Message too short (45 characters, minimum: 50)
Details:
- Message length: 45 characters

Turn it off when you’re done with /set debug false — it generates a lot of messages.

Discord Bot documentation

Demo Server

Test the Discord bot before setting it up on your own server. The demo server showcases most bot features — play with commands, see bug detection in action, test knowledge base responses.

Join: https://discord.gg/pq8VZCsVDt

Stability Fix

The bot had an issue where it would freeze during busy periods. The cause was memory buildup from cached Discord data that wasn’t being cleaned up.

The fix: automatic cache cleanup runs every hour. The bot now stays responsive during high-traffic periods.

Integration Updates

Conditional Automatic Sync

Teams using external tools (Jira, GitHub, Asana, etc.) can now auto-sync only bugs that meet certain thresholds — instead of syncing everything or manually pushing each report.

Two action types:

• Auto Create — Automatically create issues in your external tool
• Auto Update — Automatically sync changes

Three threshold conditions (all must be met):

• Heat threshold — Only sync bugs with enough engagement (e.g., heat >= 10)
• Duplicates threshold — Only sync bugs reported multiple times (e.g., duplicates >= 3)
• Priority threshold — Any, Low, Medium, High, Critical, or Blocker

Example: “Only auto-sync bugs to Jira when heat >= 10 AND priority >= High” — surfaces important issues automatically while filtering out noise.

Find these settings in Integration settings → Automatic Actions.

Integrations documentation

Error Notifications

Integration failures now trigger notifications instead of failing silently.

Email notifications:

• First error: Immediate email to organization admins
• Continued errors: Digest email after 3 days with up to 5 recent errors
• Quiet period: If no errors for 5+ days, the next error triggers an immediate notification again

Emails include:

• Error timestamp and message
• Link to the failed bug
• “View Integration Settings” button
• “Disable Integration” button

On the integration edit page:

• Red alert banner if errors occurred in the last 3 days
• Up to 5 recent errors with timestamps and links to affected bugs

BetaHub MCP Server Updates

The MCP Server lets AI assistants (Claude, Cursor, etc.) query bugs, create issues, and search suggestions using natural language.

v0.2.0 (Nov 24):

• New status filters: wont_fix and needs_more_info
• Date filters for creation and update dates
• Fixed JSON API to properly apply all filters

v0.3.0 (Nov 27):

• New listIssueTags tool to discover available tags
• Filter issues by tag IDs

Example prompt: “Show me high-priority bugs created this week that need more info”

MCP Server on GitHub

npm package

What’s Next

Stay tuned for the December update!

Questions or feedback? Join us on Discord or email hello@betahub.io.