Last Updated: 5 June 2025

1. Account Requirements

• A BetaHub account is required to use the BetaHub API.
• No subscription is needed; the free account allows unlimited feedback (bug) reporting without volume restrictions.
• By creating an account, users agree to BetaHub’s Terms of Service.

2. API Usage and Limitations

• The API has no limits on the number of requests or feedback submissions.
• For free accounts, video recording storage per submission is limited to 60 seconds. Paid plans may offer additional storage.
• Upon installation, the plugin includes a demo project ID and token. This token is a unique project identifier, not an API key (therefore it’s not a secret), and helps prevent API abuse and spam.

3. App Token Creation

• To use the API with your own project, create an app token:
• Go to Project Settings > Integrations > Tokens in your BetaHub account.
• Generate a token to identify your application.
• Use this token to set upper request limits, preventing abuse and feedback spam.

Include the app token in all API requests for authentication and usage tracking.

4. Fair Use Policy

• Users must follow a fair use policy to maintain service stability for all.
• BetaHub may monitor usage and apply temporary restrictions if it detects excessive or abusive activity.
• Prohibited actions include:
  • Submitting spam or fake feedback.
  • Bypassing security or rate limits.
  • Using the API for unintended purposes beyond feedback and bug reporting.

5. Abuse Prevention

• BetaHub may enforce rate limits or other safeguards based on app token usage patterns.
• Suspicious activity may lead to temporary API access suspension, with notification sent to the account holder.

6. Updates to API Terms

• BetaHub may update these terms at any time, notifying users via email or the platform.
• Continued API use after updates implies acceptance of the new terms.

7. Support

• For questions or issues, contact hello@betahub.io.
• Visit BetaHub Documentation or join our Discord community for more resources.

8. Governing Terms

These API terms complement BetaHub’s Terms of Service, which take precedence in case of conflicts.