Last Updated: 5 June 2025

1. Account Requirements

  • A BetaHub account is required to use the BetaHub API.
  • No subscription is needed; the free account allows unlimited feedback (bug) reporting without volume restrictions.
  • By creating an account, users agree to BetaHub’s Terms of Service.

2. API Usage and Limitations

  • The API has no limits on the number of requests or feedback submissions.
  • For free accounts, video recording storage per submission is limited to 60 seconds. Paid plans may offer additional storage.
  • Upon installation, the plugin includes a demo project ID and token. This token is a unique project identifier, not an API key (therefore it’s not a secret), and helps prevent API abuse and spam.

3. App Token Creation

  • To use the API with your own project, create an app token:
  • Go to Project Settings > Integrations > Tokens in your BetaHub account.
  • Generate a token to identify your application.
  • Use this token to set upper request limits, preventing abuse and feedback spam.

Include the app token in all API requests for authentication and usage tracking.

4. Fair Use Policy

  • Users must follow a fair use policy to maintain service stability for all.
  • BetaHub may monitor usage and apply temporary restrictions if it detects excessive or abusive activity.
  • Prohibited actions include:
    • Submitting spam or fake feedback.
    • Bypassing security or rate limits.
    • Using the API for unintended purposes beyond feedback and bug reporting.

5. Abuse Prevention

  • BetaHub may enforce rate limits or other safeguards based on app token usage patterns.
  • Suspicious activity may lead to temporary API access suspension, with notification sent to the account holder.

6. Updates to API Terms

  • BetaHub may update these terms at any time, notifying users via email or the platform.
  • Continued API use after updates implies acceptance of the new terms.

7. Support

  • For questions or issues, contact hello@betahub.io.
  • Visit BetaHub Documentation or join our Discord community for more resources.

8. Governing Terms

These API terms complement BetaHub’s Terms of Service, which take precedence in case of conflicts.

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At BetaHub, we empower game developers and communities with an engaging platform for bug submission. We foster collaboration, enhance gaming experiences, and speed up development. BetaHub connects developers, testers, and players, making everyone feel valued. Shape the future of gaming with us, one bug report at a time.