Features

BetaHub helps you collect and manage feedback from your game’s community.

Feedback Collection

Testers can submit bugs and suggestions through:

• Discord – /report and /suggest commands, forum channels, or automatic detection from chat
• In-game – Unity and Unreal plugins with automatic screenshots and video
• Web forms – Embeddable widget or direct submission on BetaHub

All submissions are processed automatically:

• Generates clear titles from descriptions
• Assigns priority based on severity
• Detects duplicates and links related reports
• Applies tags based on your game’s systems

How testers submit feedback →

Feedback Management

Issues (Bugs)

Track bugs through a complete lifecycle:

New → In Progress → Needs More Info → Resolved → Closed

Key capabilities:

• Heat scoring – Duplicates and watchers increase priority automatically
• Duplicate detection – Similar reports are linked together
• Custom fields – Collect project-specific data (game version, platform, etc.)
• Auto-archiving – Inactive issues archived automatically to keep lists clean

Suggestions

Let your community propose and vote on ideas:

• Public voting and comments (no account required to view)
• Status tracking: Open → Under Review → Planned → Completed
• Tag organization for roadmap planning
• Link duplicate suggestions together

Managing feedback as a developer →

Discord Integration

Turn your Discord server into a feedback hub:

Automation features:

• Listen Mode – AI detects feedback in chat and offers to submit it
• Forum integration – Automatically creates issues from forum threads
• Thread mode – Creates discussion threads for each report (public or private)
• Two-way sync – Status changes and comments sync between Discord and BetaHub

Additional capabilities:

• Release announcements when you ship new versions
• Welcome messages for new server members
• Roblox user verification (via Bloxlink or RoVer)
• Custom fields in submission dialogs
• Clickable buttons for bug reports, suggestions, and instant help

Full Discord Bot documentation →

Game Engine Plugins

Capture rich context automatically with in-game reporting:

• Screenshots – Capture and annotate the exact moment
• Video replay – Record gameplay leading up to the issue
• Log files – Attach engine logs automatically
• System info – Hardware specs, OS, game version

Supported engines:

• Unity (including WebGL)
• Unreal Engine

Game engine integration guide →

External Integrations

Connect BetaHub to your existing workflow:

Project Management:

• Jira, Asana, GitHub, Linear, ClickUp, Notion

Notifications:

• Webhooks for Slack, Teams, or custom tools

API:

• REST API with personal access tokens
• Webhook events for automation

See all integrations → · Webhook setup → · API access →

AI Capabilities

BetaHub uses AI throughout the platform:

Support Knowledge Base

Build a knowledge base so AI can answer common questions automatically:

• Upload documentation (PDF, TXT, MD) or convert bug comments into articles
• AI searches your knowledge base before creating tickets
• Works in Discord (/ask command, bot @mentions) and web forms
• Track which questions aren’t covered with knowledge gaps analysis

Set up Knowledge Base →

Game Facts

Tell the AI about your game to improve accuracy:

• Game genre and core mechanics
• Critical vs. non-critical systems
• Custom terminology and jargon
• Priority rules specific to your project

Configure Game Facts →

Community Insights

Understand your community beyond individual bug reports.

Sentiment Analysis

Track how your community feels over time:

• Mood dashboard – See sentiment trends across channels
• Category breakdown – Excited, Positive, Neutral, Negative, Frustrated
• Top words – Identify what players are talking about
• Discussion topics – Auto-organize conversations by theme

Configure Sentiment Analysis →

Activity Feed

See everything happening in your project:

• Chronological log of all actions (submissions, status changes, comments)
• Filter by activity type, user, or date
• Track automated actions (Discord Bot, game form submissions)
• Available project-wide and per-issue

Learn more about Activity Feed →

Multimedia Support

Testers can attach rich media to any submission:

Screenshots include an annotation editor for highlighting issues.

Notifications

Stay informed about project activity:

• Email – Configurable alerts for new bugs, status changes, comments
• Discord DM – Direct messages from the bot
• Web – In-app notification center

Configure per-project notification preferences in your profile settings.

Pricing

BetaHub offers plans for solo developers through large studios. Features like video recording duration, custom fields, and sentiment analysis vary by plan.

View pricing →

Next Steps

Choose your path:

For Developers:

• Getting Started – Set up your first project
• Project Setup – Configure roles, tags, and settings
• Integration Setup – Connect game engines and Discord

For Testers:

• Joining Projects – Find and join games to test
• Submitting Feedback – Report bugs and suggestions effectively

Reference:

• Quick Reference – Status tables, file formats, specifications
• Discord Bot – Complete Discord integration guide
• Advanced Features – Sentiment analysis, knowledge base, activity feed
• Account & Settings – Organizations, API access, security