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Project Settings

Configure advanced project features, notifications, and integrations for optimal workflow management.

General Settings

Project Information

Basic Details:

  • Project Name - Display name visible to all members
  • Description - Detailed project information
  • Project Icon - Visual identifier for your project
  • Project URL - Custom URL slug (if available)

Visibility Settings:

  • Public - Listed in project directory, anyone can join
  • Private - Invitation-only access, not publicly listed

Module Configuration

Enable or disable project modules based on your needs:

Core Modules:

  • Bugs - Technical issue reporting and tracking
  • Suggestions - Feature requests and improvements
  • Tickets - General support and help requests

Advanced Modules:

  • Sentiment Analysis - Community mood monitoring
  • Support Knowledge Base - AI-powered support documentation
  • Game Facts - Enhanced AI context for better processing

Bug Reporting Settings

Description Validation Levels:

  • AI Check - AI evaluates and provides feedback on report quality
  • Minimum Character Limit - Require minimum description length (default: 50 characters)
  • No Check - Accept reports without validation

AI Enhancement Settings:

  • Duplicate Detection - Automatically identify similar reports
  • Priority Assignment - AI-generated priority based on content
  • Tag Suggestion - Automatic tag assignment based on description

User Management

Role Configuration

Define access levels for different user types:

Developer Role:

  • Full access to all project features
  • Can manage project settings and members
  • Counted for billing purposes
  • Can delete and modify any content

Support Role:

  • Full access to tickets module
  • Limited access to bugs and suggestions
  • Not counted for billing (recognizing volunteer support)
  • Can moderate discussions and provide assistance

Tester Role:

  • Can submit bugs, suggestions, and tickets
  • View permissions based on project settings
  • Cannot modify project configuration
  • Limited administrative capabilities

Member Visibility Settings

Control what project members can see:

All Reports Visible:

  • Members can see all bugs, suggestions, and tickets
  • Encourages collaboration and transparency
  • Suitable for open development processes

Own Reports Only:

  • Members only see their own submissions
  • Provides privacy for sensitive projects
  • Reduces information overload

Custom Visibility:

  • Configure visibility per module type
  • Set different rules for bugs vs. suggestions
  • Define role-based viewing permissions

Notification Configuration

Developer Notifications

Configure what notifications you receive as a project owner:

Notification Levels:

  • Do Not Notify - Only receive notifications when directly mentioned
  • Instant Notifications - Immediate alerts for new bugs, features, and releases
  • Instant + Auto-Watch - Get notifications and automatically watch new items

Notification Types:

  • New Submissions - Bug reports, suggestions, tickets
  • Status Changes - Updates to existing items
  • Comments - New discussions on items
  • Assignments - When items are assigned to you

Delivery Methods

Email Notifications:

  • Configure email frequency (instant, daily digest, weekly summary)
  • Set email templates and formatting
  • Manage subscription preferences

Discord Integration:

  • Direct message notifications for important updates
  • Channel notifications for team-wide announcements
  • Custom notification channels for different event types

Tester Notifications

Default Settings for New Members:

  • Release Announcements - Automatically notify about new versions
  • Report Updates - Notifications when their reports are updated
  • Project News - Important project announcements

Customization Options:

  • Members can adjust their own notification preferences
  • Opt-out options for specific notification types
  • Integration with external notification systems

Issues Configuration

Tags Management

Create and organize tags for better issue categorization:

Hierarchical Structure:

  • Main Tags - Broad categories (Performance, Graphics, Gameplay)
  • Sub-Tags - Specific issues within main categories
  • Color Coding - Visual organization and quick identification

Default Tag Sets: BetaHub provides default tags for common game issues:

  • Performance (Crash, Freeze, FPS Drop, Memory Leak)
  • Graphics (Rendering, Texture, Lighting, UI)
  • Audio (Sound Effects, Music, Voice, Audio Lag)
  • Gameplay (Balance, Mechanics, Progression, Controls)
  • Network (Connection, Lag, Sync, Disconnection)

Custom Tags:

  • Create project-specific tags for unique systems
  • Define importance levels and routing rules
  • Set up automatic assignment based on keywords

Priority System

Default Priorities:

  • Critical - Game-breaking issues, crashes, data loss
  • High - Major functionality problems, significant user impact
  • Medium - Moderate issues, workarounds available
  • Low - Minor issues, cosmetic problems, enhancements

Custom Priority Rules:

  • Define project-specific priority criteria
  • Set up automatic assignment based on content analysis
  • Create escalation rules for time-sensitive issues

Auto-Archiving

Keep your project clean with automatic issue archiving:

Archiving Rules:

  • Time-Based - Archive issues after specified periods of inactivity
  • Status-Based - Archive when certain statuses are maintained
  • Tag-Based - Archive based on specific tag combinations

Archive Settings:

  • Archive After - Days of inactivity before archiving
  • Excluded Statuses - Statuses that prevent archiving
  • Notification - Alert before archiving items

Archive Management:

  • Archived items remain searchable and accessible
  • Can be restored manually if needed
  • Maintain audit trail of archiving actions

Integration Settings

Discord Bot Configuration

Basic Setup:

  • Bot Token - Unique identifier for your project’s bot
  • Permissions - Required Discord permissions for functionality
  • Channel Configuration - Primary channels for different activities

Reporting Settings:

  • Bug Channel - Where bug reports are posted
  • Support Channels - Additional channels for support requests
  • Notification Channel - Dedicated channel for bot announcements

Advanced Features:

  • Listen Mode - AI-powered automatic bug detection in conversations
  • Thread Mode - Create discussion threads for each report
  • Custom Messages - Personalize bot responses and notifications

External Tool Integrations

Project Management:

  • Jira - Sync issues with Jira projects
  • Asana - Create tasks from bug reports
  • GitHub - Open GitHub issues automatically
  • Monday.com - Integrate with Monday boards

Communication:

  • Slack - Send notifications to Slack channels
  • Microsoft Teams - Teams integration for enterprise users
  • Webhook URLs - Custom webhook endpoints for real-time updates

Development Tools:

  • CI/CD Integration - Trigger builds and deployments
  • Version Control - Link commits to bug reports
  • Testing Frameworks - Automatic test result reporting

Advanced Features Configuration

Game Facts

Enhance AI understanding with game-specific context:

Game Information:

  • Genre and Mechanics - Help AI understand game type and systems
  • Critical Systems - Define which parts of the game are most important
  • Terminology - Create a glossary of game-specific terms
  • Priority Rules - Custom rules for issue importance

AI Enhancement:

  • Improved Tagging - More accurate automatic tag assignment
  • Better Prioritization - Context-aware priority assignment
  • Enhanced Descriptions - AI-generated titles and descriptions

Support Knowledge Base

Document Management:

  • Upload Documents - PDF, TXT, MD files for knowledge base
  • Content Organization - Structure documents for optimal AI retrieval
  • Version Control - Track changes and updates to knowledge

AI Configuration:

  • Search Sensitivity - Adjust how closely AI matches queries
  • Response Style - Configure AI response tone and format
  • Fallback Behavior - What happens when AI can’t find answers

Performance Monitoring:

  • Query Analytics - Track what users are asking about
  • Knowledge Gaps - Identify missing information
  • Success Metrics - Measure knowledge base effectiveness

Sentiment Analysis

Channel Configuration:

  • Monitored Channels - Select Discord channels to analyze
  • Analysis Frequency - How often to process messages
  • Sentiment Categories - Define custom sentiment classifications

Dashboard Settings:

  • Reporting Periods - Default time ranges for analysis
  • Alert Thresholds - Trigger notifications for negative sentiment
  • Visualization Options - Configure charts and displays

Security and Privacy

Access Control

IP Restrictions:

  • Limit access to specific IP ranges (Enterprise feature)
  • Configure VPN requirements for sensitive projects
  • Set up geographic access controls

Authentication Requirements:

  • Two-Factor Authentication - Require 2FA for all members
  • Single Sign-On - Integration with corporate SSO systems
  • Session Management - Configure session timeouts and policies

Data Protection

Data Retention:

  • Automatic Cleanup - Remove old data according to policies
  • Export Capabilities - Regular data exports for backup
  • Deletion Procedures - Secure data deletion when needed

Privacy Controls:

  • Anonymization Options - Remove personal data from reports
  • GDPR Compliance - Tools for GDPR compliance management
  • Data Processing Agreements - Configure data handling agreements

Performance and Monitoring

Analytics Configuration

Project Metrics:

  • Bug Resolution Time - Track average time to resolution
  • Member Activity - Monitor participation and engagement
  • Integration Usage - Track external tool usage patterns

Custom Dashboards:

  • Key Performance Indicators - Define project-specific KPIs
  • Report Scheduling - Automatic report generation and delivery
  • Alerting - Notifications for metric thresholds

Resource Management

Storage Limits:

  • File Upload Limits - Maximum file sizes for attachments
  • Archive Storage - Long-term storage policies
  • Cleanup Automation - Automatic removal of old files

Performance Optimization:

  • Caching Settings - Configure caching for better performance
  • API Rate Limits - Manage API usage and throttling
  • Resource Monitoring - Track project resource usage

Backup and Recovery

Data Backup

Automatic Backups:

  • Daily Backups - Automatic daily project data backup
  • Incremental Backups - Efficient storage of changes
  • Backup Retention - How long to keep backup copies

Manual Backup:

  • Export Functions - Manual data export capabilities
  • Selective Backup - Choose specific data to backup
  • Format Options - Multiple export formats available

Disaster Recovery

Recovery Procedures:

  • Point-in-Time Recovery - Restore to specific timestamps
  • Selective Recovery - Restore specific components or data
  • Recovery Testing - Regular testing of recovery procedures

Getting Help

Configuration Support

Documentation:

  • Step-by-step configuration guides
  • Best practices for different project types
  • Troubleshooting common setup issues

Community Resources:

  • Join our Discord server for configuration help
  • Share configuration examples with other users
  • Get advice from experienced project managers

Professional Support:

  • Enterprise customers get dedicated configuration support
  • Professional services for complex setup requirements
  • Training sessions for team configuration management

Migration Assistance

From Other Platforms:

  • Migration tools for common bug tracking systems
  • Data import utilities for existing projects
  • Configuration mapping from other tools

Project Transfers:

  • Move projects between organizations
  • Merge multiple projects into one
  • Split large projects into smaller ones

Next Steps

  • API Access - Set up programmatic access to your configured project
  • Integrations - Connect your configured project with external tools
  • Advanced Features - Explore the features you’ve configured

Project Settings

Configure advanced project features, notifications, and integrations for optimal workflow management.

General Settings

Project Information

Basic Details:

  • Project Name - Display name visible to all members
  • Description - Detailed project information
  • Project Icon - Visual identifier for your project
  • Project URL - Custom URL slug (if available)

Visibility Settings:

  • Public - Listed in project directory, anyone can join
  • Private - Invitation-only access, not publicly listed

Module Configuration

Enable or disable project modules based on your needs:

Core Modules:

  • Bugs - Technical issue reporting and tracking
  • Suggestions - Feature requests and improvements
  • Tickets - General support and help requests

Advanced Modules:

  • Sentiment Analysis - Community mood monitoring
  • Support Knowledge Base - AI-powered support documentation
  • Game Facts - Enhanced AI context for better processing

Bug Reporting Settings

Description Validation Levels:

  • AI Check - AI evaluates and provides feedback on report quality
  • Minimum Character Limit - Require minimum description length (default: 50 characters)
  • No Check - Accept reports without validation

AI Enhancement Settings:

  • Duplicate Detection - Automatically identify similar reports
  • Priority Assignment - AI-generated priority based on content
  • Tag Suggestion - Automatic tag assignment based on description

User Management

Role Configuration

Define access levels for different user types:

Developer Role:

  • Full access to all project features
  • Can manage project settings and members
  • Counted for billing purposes
  • Can delete and modify any content

Support Role:

  • Full access to tickets module
  • Limited access to bugs and suggestions
  • Not counted for billing (recognizing volunteer support)
  • Can moderate discussions and provide assistance

Tester Role:

  • Can submit bugs, suggestions, and tickets
  • View permissions based on project settings
  • Cannot modify project configuration
  • Limited administrative capabilities

Member Visibility Settings

Control what project members can see:

All Reports Visible:

  • Members can see all bugs, suggestions, and tickets
  • Encourages collaboration and transparency
  • Suitable for open development processes

Own Reports Only:

  • Members only see their own submissions
  • Provides privacy for sensitive projects
  • Reduces information overload

Custom Visibility:

  • Configure visibility per module type
  • Set different rules for bugs vs. suggestions
  • Define role-based viewing permissions

Notification Configuration

Developer Notifications

Configure what notifications you receive as a project owner:

Notification Levels:

  • Do Not Notify - Only receive notifications when directly mentioned
  • Instant Notifications - Immediate alerts for new bugs, features, and releases
  • Instant + Auto-Watch - Get notifications and automatically watch new items

Notification Types:

  • New Submissions - Bug reports, suggestions, tickets
  • Status Changes - Updates to existing items
  • Comments - New discussions on items
  • Assignments - When items are assigned to you

Delivery Methods

Email Notifications:

  • Configure email frequency (instant, daily digest, weekly summary)
  • Set email templates and formatting
  • Manage subscription preferences

Discord Integration:

  • Direct message notifications for important updates
  • Channel notifications for team-wide announcements
  • Custom notification channels for different event types

Tester Notifications

Default Settings for New Members:

  • Release Announcements - Automatically notify about new versions
  • Report Updates - Notifications when their reports are updated
  • Project News - Important project announcements

Customization Options:

  • Members can adjust their own notification preferences
  • Opt-out options for specific notification types
  • Integration with external notification systems

Issues Configuration

Tags Management

Create and organize tags for better issue categorization:

Hierarchical Structure:

  • Main Tags - Broad categories (Performance, Graphics, Gameplay)
  • Sub-Tags - Specific issues within main categories
  • Color Coding - Visual organization and quick identification

Default Tag Sets: BetaHub provides default tags for common game issues:

  • Performance (Crash, Freeze, FPS Drop, Memory Leak)
  • Graphics (Rendering, Texture, Lighting, UI)
  • Audio (Sound Effects, Music, Voice, Audio Lag)
  • Gameplay (Balance, Mechanics, Progression, Controls)
  • Network (Connection, Lag, Sync, Disconnection)

Custom Tags:

  • Create project-specific tags for unique systems
  • Define importance levels and routing rules
  • Set up automatic assignment based on keywords

Priority System

Default Priorities:

  • Critical - Game-breaking issues, crashes, data loss
  • High - Major functionality problems, significant user impact
  • Medium - Moderate issues, workarounds available
  • Low - Minor issues, cosmetic problems, enhancements

Custom Priority Rules:

  • Define project-specific priority criteria
  • Set up automatic assignment based on content analysis
  • Create escalation rules for time-sensitive issues

Auto-Archiving

Keep your project clean with automatic issue archiving:

Archiving Rules:

  • Time-Based - Archive issues after specified periods of inactivity
  • Status-Based - Archive when certain statuses are maintained
  • Tag-Based - Archive based on specific tag combinations

Archive Settings:

  • Archive After - Days of inactivity before archiving
  • Excluded Statuses - Statuses that prevent archiving
  • Notification - Alert before archiving items

Archive Management:

  • Archived items remain searchable and accessible
  • Can be restored manually if needed
  • Maintain audit trail of archiving actions

Integration Settings

Discord Bot Configuration

Basic Setup:

  • Bot Token - Unique identifier for your project’s bot
  • Permissions - Required Discord permissions for functionality
  • Channel Configuration - Primary channels for different activities

Reporting Settings:

  • Bug Channel - Where bug reports are posted
  • Support Channels - Additional channels for support requests
  • Notification Channel - Dedicated channel for bot announcements

Advanced Features:

  • Listen Mode - AI-powered automatic bug detection in conversations
  • Thread Mode - Create discussion threads for each report
  • Custom Messages - Personalize bot responses and notifications

External Tool Integrations

Project Management:

  • Jira - Sync issues with Jira projects
  • Asana - Create tasks from bug reports
  • GitHub - Open GitHub issues automatically
  • Monday.com - Integrate with Monday boards

Communication:

  • Slack - Send notifications to Slack channels
  • Microsoft Teams - Teams integration for enterprise users
  • Webhook URLs - Custom webhook endpoints for real-time updates

Development Tools:

  • CI/CD Integration - Trigger builds and deployments
  • Version Control - Link commits to bug reports
  • Testing Frameworks - Automatic test result reporting

Advanced Features Configuration

Game Facts

Enhance AI understanding with game-specific context:

Game Information:

  • Genre and Mechanics - Help AI understand game type and systems
  • Critical Systems - Define which parts of the game are most important
  • Terminology - Create a glossary of game-specific terms
  • Priority Rules - Custom rules for issue importance

AI Enhancement:

  • Improved Tagging - More accurate automatic tag assignment
  • Better Prioritization - Context-aware priority assignment
  • Enhanced Descriptions - AI-generated titles and descriptions

Support Knowledge Base

Document Management:

  • Upload Documents - PDF, TXT, MD files for knowledge base
  • Content Organization - Structure documents for optimal AI retrieval
  • Version Control - Track changes and updates to knowledge

AI Configuration:

  • Search Sensitivity - Adjust how closely AI matches queries
  • Response Style - Configure AI response tone and format
  • Fallback Behavior - What happens when AI can’t find answers

Performance Monitoring:

  • Query Analytics - Track what users are asking about
  • Knowledge Gaps - Identify missing information
  • Success Metrics - Measure knowledge base effectiveness

Sentiment Analysis

Channel Configuration:

  • Monitored Channels - Select Discord channels to analyze
  • Analysis Frequency - How often to process messages
  • Sentiment Categories - Define custom sentiment classifications

Dashboard Settings:

  • Reporting Periods - Default time ranges for analysis
  • Alert Thresholds - Trigger notifications for negative sentiment
  • Visualization Options - Configure charts and displays

Security and Privacy

Access Control

IP Restrictions:

  • Limit access to specific IP ranges (Enterprise feature)
  • Configure VPN requirements for sensitive projects
  • Set up geographic access controls

Authentication Requirements:

  • Two-Factor Authentication - Require 2FA for all members
  • Single Sign-On - Integration with corporate SSO systems
  • Session Management - Configure session timeouts and policies

Data Protection

Data Retention:

  • Automatic Cleanup - Remove old data according to policies
  • Export Capabilities - Regular data exports for backup
  • Deletion Procedures - Secure data deletion when needed

Privacy Controls:

  • Anonymization Options - Remove personal data from reports
  • GDPR Compliance - Tools for GDPR compliance management
  • Data Processing Agreements - Configure data handling agreements

Performance and Monitoring

Analytics Configuration

Project Metrics:

  • Bug Resolution Time - Track average time to resolution
  • Member Activity - Monitor participation and engagement
  • Integration Usage - Track external tool usage patterns

Custom Dashboards:

  • Key Performance Indicators - Define project-specific KPIs
  • Report Scheduling - Automatic report generation and delivery
  • Alerting - Notifications for metric thresholds

Resource Management

Storage Limits:

  • File Upload Limits - Maximum file sizes for attachments
  • Archive Storage - Long-term storage policies
  • Cleanup Automation - Automatic removal of old files

Performance Optimization:

  • Caching Settings - Configure caching for better performance
  • API Rate Limits - Manage API usage and throttling
  • Resource Monitoring - Track project resource usage

Backup and Recovery

Data Backup

Automatic Backups:

  • Daily Backups - Automatic daily project data backup
  • Incremental Backups - Efficient storage of changes
  • Backup Retention - How long to keep backup copies

Manual Backup:

  • Export Functions - Manual data export capabilities
  • Selective Backup - Choose specific data to backup
  • Format Options - Multiple export formats available

Disaster Recovery

Recovery Procedures:

  • Point-in-Time Recovery - Restore to specific timestamps
  • Selective Recovery - Restore specific components or data
  • Recovery Testing - Regular testing of recovery procedures

Getting Help

Configuration Support

Documentation:

  • Step-by-step configuration guides
  • Best practices for different project types
  • Troubleshooting common setup issues

Community Resources:

  • Join our Discord server for configuration help
  • Share configuration examples with other users
  • Get advice from experienced project managers

Professional Support:

  • Enterprise customers get dedicated configuration support
  • Professional services for complex setup requirements
  • Training sessions for team configuration management

Migration Assistance

From Other Platforms:

  • Migration tools for common bug tracking systems
  • Data import utilities for existing projects
  • Configuration mapping from other tools

Project Transfers:

  • Move projects between organizations
  • Merge multiple projects into one
  • Split large projects into smaller ones

Next Steps

  • API Access - Set up programmatic access to your configured project
  • Integrations - Connect your configured project with external tools
  • Advanced Features - Explore the features you’ve configured