Project Settings
Configure advanced project features, notifications, and integrations for optimal workflow management.
General Settings
Project Information
Basic Details:
- Project Name - Display name visible to all members
- Description - Detailed project information
- Project Icon - Visual identifier for your project
- Project URL - Custom URL slug (if available)
Visibility Settings:
- Public - Listed in project directory, anyone can join
- Private - Invitation-only access, not publicly listed
Module Configuration
Enable or disable project modules based on your needs:
Core Modules:
- Bugs - Technical issue reporting and tracking
- Suggestions - Feature requests and improvements
- Tickets - General support and help requests
Advanced Modules:
- Sentiment Analysis - Community mood monitoring
- Support Knowledge Base - AI-powered support documentation
- Game Facts - Enhanced AI context for better processing
Bug Reporting Settings
Description Validation Levels:
- AI Check - AI evaluates and provides feedback on report quality
- Minimum Character Limit - Require minimum description length (default: 50 characters)
- No Check - Accept reports without validation
AI Enhancement Settings:
- Duplicate Detection - Automatically identify similar reports
- Priority Assignment - AI-generated priority based on content
- Tag Suggestion - Automatic tag assignment based on description
User Management
Role Configuration
Define access levels for different user types:
Developer Role:
- Full access to all project features
- Can manage project settings and members
- Counted for billing purposes
- Can delete and modify any content
Support Role:
- Full access to tickets module
- Limited access to bugs and suggestions
- Not counted for billing (recognizing volunteer support)
- Can moderate discussions and provide assistance
Tester Role:
- Can submit bugs, suggestions, and tickets
- View permissions based on project settings
- Cannot modify project configuration
- Limited administrative capabilities
Member Visibility Settings
Control what project members can see:
All Reports Visible:
- Members can see all bugs, suggestions, and tickets
- Encourages collaboration and transparency
- Suitable for open development processes
Own Reports Only:
- Members only see their own submissions
- Provides privacy for sensitive projects
- Reduces information overload
Custom Visibility:
- Configure visibility per module type
- Set different rules for bugs vs. suggestions
- Define role-based viewing permissions
Notification Configuration
Developer Notifications
Configure what notifications you receive as a project owner:
Notification Levels:
- Do Not Notify - Only receive notifications when directly mentioned
- Instant Notifications - Immediate alerts for new bugs, features, and releases
- Instant + Auto-Watch - Get notifications and automatically watch new items
Notification Types:
- New Submissions - Bug reports, suggestions, tickets
- Status Changes - Updates to existing items
- Comments - New discussions on items
- Assignments - When items are assigned to you
Delivery Methods
Email Notifications:
- Configure email frequency (instant, daily digest, weekly summary)
- Set email templates and formatting
- Manage subscription preferences
Discord Integration:
- Direct message notifications for important updates
- Channel notifications for team-wide announcements
- Custom notification channels for different event types
Tester Notifications
Default Settings for New Members:
- Release Announcements - Automatically notify about new versions
- Report Updates - Notifications when their reports are updated
- Project News - Important project announcements
Customization Options:
- Members can adjust their own notification preferences
- Opt-out options for specific notification types
- Integration with external notification systems
Issues Configuration
Tags Management
Create and organize tags for better issue categorization:
Hierarchical Structure:
- Main Tags - Broad categories (Performance, Graphics, Gameplay)
- Sub-Tags - Specific issues within main categories
- Color Coding - Visual organization and quick identification
Default Tag Sets: BetaHub provides default tags for common game issues:
- Performance (Crash, Freeze, FPS Drop, Memory Leak)
- Graphics (Rendering, Texture, Lighting, UI)
- Audio (Sound Effects, Music, Voice, Audio Lag)
- Gameplay (Balance, Mechanics, Progression, Controls)
- Network (Connection, Lag, Sync, Disconnection)
Custom Tags:
- Create project-specific tags for unique systems
- Define importance levels and routing rules
- Set up automatic assignment based on keywords
Priority System
Default Priorities:
- Critical - Game-breaking issues, crashes, data loss
- High - Major functionality problems, significant user impact
- Medium - Moderate issues, workarounds available
- Low - Minor issues, cosmetic problems, enhancements
Custom Priority Rules:
- Define project-specific priority criteria
- Set up automatic assignment based on content analysis
- Create escalation rules for time-sensitive issues
Auto-Archiving
Keep your project clean with automatic issue archiving:
Archiving Rules:
- Time-Based - Archive issues after specified periods of inactivity
- Status-Based - Archive when certain statuses are maintained
- Tag-Based - Archive based on specific tag combinations
Archive Settings:
- Archive After - Days of inactivity before archiving
- Excluded Statuses - Statuses that prevent archiving
- Notification - Alert before archiving items
Archive Management:
- Archived items remain searchable and accessible
- Can be restored manually if needed
- Maintain audit trail of archiving actions
Integration Settings
Discord Bot Configuration
Basic Setup:
- Bot Token - Unique identifier for your project’s bot
- Permissions - Required Discord permissions for functionality
- Channel Configuration - Primary channels for different activities
Reporting Settings:
- Bug Channel - Where bug reports are posted
- Support Channels - Additional channels for support requests
- Notification Channel - Dedicated channel for bot announcements
Advanced Features:
- Listen Mode - AI-powered automatic bug detection in conversations
- Thread Mode - Create discussion threads for each report
- Custom Messages - Personalize bot responses and notifications
External Tool Integrations
Project Management:
- Jira - Sync issues with Jira projects
- Asana - Create tasks from bug reports
- GitHub - Open GitHub issues automatically
- Monday.com - Integrate with Monday boards
Communication:
- Slack - Send notifications to Slack channels
- Microsoft Teams - Teams integration for enterprise users
- Webhook URLs - Custom webhook endpoints for real-time updates
Development Tools:
- CI/CD Integration - Trigger builds and deployments
- Version Control - Link commits to bug reports
- Testing Frameworks - Automatic test result reporting
Advanced Features Configuration
Game Facts
Enhance AI understanding with game-specific context:
Game Information:
- Genre and Mechanics - Help AI understand game type and systems
- Critical Systems - Define which parts of the game are most important
- Terminology - Create a glossary of game-specific terms
- Priority Rules - Custom rules for issue importance
AI Enhancement:
- Improved Tagging - More accurate automatic tag assignment
- Better Prioritization - Context-aware priority assignment
- Enhanced Descriptions - AI-generated titles and descriptions
Support Knowledge Base
Document Management:
- Upload Documents - PDF, TXT, MD files for knowledge base
- Content Organization - Structure documents for optimal AI retrieval
- Version Control - Track changes and updates to knowledge
AI Configuration:
- Search Sensitivity - Adjust how closely AI matches queries
- Response Style - Configure AI response tone and format
- Fallback Behavior - What happens when AI can’t find answers
Performance Monitoring:
- Query Analytics - Track what users are asking about
- Knowledge Gaps - Identify missing information
- Success Metrics - Measure knowledge base effectiveness
Sentiment Analysis
Channel Configuration:
- Monitored Channels - Select Discord channels to analyze
- Analysis Frequency - How often to process messages
- Sentiment Categories - Define custom sentiment classifications
Dashboard Settings:
- Reporting Periods - Default time ranges for analysis
- Alert Thresholds - Trigger notifications for negative sentiment
- Visualization Options - Configure charts and displays
Security and Privacy
Access Control
IP Restrictions:
- Limit access to specific IP ranges (Enterprise feature)
- Configure VPN requirements for sensitive projects
- Set up geographic access controls
Authentication Requirements:
- Two-Factor Authentication - Require 2FA for all members
- Single Sign-On - Integration with corporate SSO systems
- Session Management - Configure session timeouts and policies
Data Protection
Data Retention:
- Automatic Cleanup - Remove old data according to policies
- Export Capabilities - Regular data exports for backup
- Deletion Procedures - Secure data deletion when needed
Privacy Controls:
- Anonymization Options - Remove personal data from reports
- GDPR Compliance - Tools for GDPR compliance management
- Data Processing Agreements - Configure data handling agreements
Performance and Monitoring
Analytics Configuration
Project Metrics:
- Bug Resolution Time - Track average time to resolution
- Member Activity - Monitor participation and engagement
- Integration Usage - Track external tool usage patterns
Custom Dashboards:
- Key Performance Indicators - Define project-specific KPIs
- Report Scheduling - Automatic report generation and delivery
- Alerting - Notifications for metric thresholds
Resource Management
Storage Limits:
- File Upload Limits - Maximum file sizes for attachments
- Archive Storage - Long-term storage policies
- Cleanup Automation - Automatic removal of old files
Performance Optimization:
- Caching Settings - Configure caching for better performance
- API Rate Limits - Manage API usage and throttling
- Resource Monitoring - Track project resource usage
Backup and Recovery
Data Backup
Automatic Backups:
- Daily Backups - Automatic daily project data backup
- Incremental Backups - Efficient storage of changes
- Backup Retention - How long to keep backup copies
Manual Backup:
- Export Functions - Manual data export capabilities
- Selective Backup - Choose specific data to backup
- Format Options - Multiple export formats available
Disaster Recovery
Recovery Procedures:
- Point-in-Time Recovery - Restore to specific timestamps
- Selective Recovery - Restore specific components or data
- Recovery Testing - Regular testing of recovery procedures
Getting Help
Configuration Support
Documentation:
- Step-by-step configuration guides
- Best practices for different project types
- Troubleshooting common setup issues
Community Resources:
- Join our Discord server for configuration help
- Share configuration examples with other users
- Get advice from experienced project managers
Professional Support:
- Enterprise customers get dedicated configuration support
- Professional services for complex setup requirements
- Training sessions for team configuration management
Migration Assistance
From Other Platforms:
- Migration tools for common bug tracking systems
- Data import utilities for existing projects
- Configuration mapping from other tools
Project Transfers:
- Move projects between organizations
- Merge multiple projects into one
- Split large projects into smaller ones
Next Steps
- API Access - Set up programmatic access to your configured project
- Integrations - Connect your configured project with external tools
- Advanced Features - Explore the features you’ve configured