Project Settings

Configure advanced project features, notifications, and integrations for optimal workflow management.

General Settings

Project Information

Basic Details:

• Project Name - Display name visible to all members
• Description - Detailed project information
• Project Icon - Visual identifier for your project
• Project URL - Custom URL slug (if available)

Visibility Settings:

• Public - Listed in project directory, anyone can join
• Private - Invitation-only access, not publicly listed

Module Configuration

Enable or disable project modules based on your needs:

Core Modules:

• Bugs - Technical issue reporting and tracking
• Suggestions - Feature requests and improvements
• Tickets - General support and help requests

Advanced Modules:

• Sentiment Analysis - Community mood monitoring
• Support Knowledge Base - AI-powered support documentation
• Game Facts - Enhanced AI context for better processing

Bug Reporting Settings

Description Validation Levels:

• AI Check - AI evaluates and provides feedback on report quality
• Minimum Character Limit - Require minimum description length (default: 50 characters)
• No Check - Accept reports without validation

AI Enhancement Settings:

• Duplicate Detection - Automatically identify similar reports
• Priority Assignment - AI-generated priority based on content
• Tag Suggestion - Automatic tag assignment based on description

User Management

Role Configuration

Define access levels for different user types:

Developer Role:

• Full access to all project features
• Can manage project settings and members
• Counted for billing purposes
• Can delete and modify any content

Support Role:

• Full access to tickets module
• Limited access to bugs and suggestions
• Not counted for billing (recognizing volunteer support)
• Can moderate discussions and provide assistance

Tester Role:

• Can submit bugs, suggestions, and tickets
• View permissions based on project settings
• Cannot modify project configuration
• Limited administrative capabilities

Member Visibility Settings

Control what project members can see:

All Reports Visible:

• Members can see all bugs, suggestions, and tickets
• Encourages collaboration and transparency
• Suitable for open development processes

Own Reports Only:

• Members only see their own submissions
• Provides privacy for sensitive projects
• Reduces information overload

Custom Visibility:

• Configure visibility per module type
• Set different rules for bugs vs. suggestions
• Define role-based viewing permissions

Notification Configuration

Developer Notifications

Configure what notifications you receive as a project owner:

Notification Levels:

• Do Not Notify - Only receive notifications when directly mentioned
• Instant Notifications - Immediate alerts for new bugs, features, and releases
• Instant + Auto-Watch - Get notifications and automatically watch new items

Notification Types:

• New Submissions - Bug reports, suggestions, tickets
• Status Changes - Updates to existing items
• Comments - New discussions on items
• Assignments - When items are assigned to you

Delivery Methods

Email Notifications:

• Configure email frequency (instant, daily digest, weekly summary)
• Set email templates and formatting
• Manage subscription preferences

Discord Integration:

• Direct message notifications for important updates
• Channel notifications for team-wide announcements
• Custom notification channels for different event types

Tester Notifications

Default Settings for New Members:

• Release Announcements - Automatically notify about new versions
• Report Updates - Notifications when their reports are updated
• Project News - Important project announcements

Customization Options:

• Members can adjust their own notification preferences
• Opt-out options for specific notification types
• Integration with external notification systems

Issues Configuration

Tags Management

Create and organize tags for better issue categorization:

Hierarchical Structure:

• Main Tags - Broad categories (Performance, Graphics, Gameplay)
• Sub-Tags - Specific issues within main categories
• Color Coding - Visual organization and quick identification

Default Tag Sets: BetaHub provides default tags for common game issues:

• Performance (Crash, Freeze, FPS Drop, Memory Leak)
• Graphics (Rendering, Texture, Lighting, UI)
• Audio (Sound Effects, Music, Voice, Audio Lag)
• Gameplay (Balance, Mechanics, Progression, Controls)
• Network (Connection, Lag, Sync, Disconnection)

Custom Tags:

• Create project-specific tags for unique systems
• Define importance levels and routing rules
• Set up automatic assignment based on keywords

Priority System

Default Priorities:

• Critical - Game-breaking issues, crashes, data loss
• High - Major functionality problems, significant user impact
• Medium - Moderate issues, workarounds available
• Low - Minor issues, cosmetic problems, enhancements

Custom Priority Rules:

• Define project-specific priority criteria
• Set up automatic assignment based on content analysis
• Create escalation rules for time-sensitive issues

Auto-Archiving

Keep your project clean with automatic issue archiving:

Archiving Rules:

• Time-Based - Archive issues after specified periods of inactivity
• Status-Based - Archive when certain statuses are maintained
• Tag-Based - Archive based on specific tag combinations

Archive Settings:

• Archive After - Days of inactivity before archiving
• Excluded Statuses - Statuses that prevent archiving
• Notification - Alert before archiving items

Archive Management:

• Archived items remain searchable and accessible
• Can be restored manually if needed
• Maintain audit trail of archiving actions

Integration Settings

Discord Bot Configuration

Basic Setup:

• Bot Token - Unique identifier for your project’s bot
• Permissions - Required Discord permissions for functionality
• Channel Configuration - Primary channels for different activities

Reporting Settings:

• Bug Channel - Where bug reports are posted
• Support Channels - Additional channels for support requests
• Notification Channel - Dedicated channel for bot announcements

Advanced Features:

• Listen Mode - AI-powered automatic bug detection in conversations
• Thread Mode - Create discussion threads for each report
• Custom Messages - Personalize bot responses and notifications

External Tool Integrations

Project Management:

• Jira - Sync issues with Jira projects
• Asana - Create tasks from bug reports
• GitHub - Open GitHub issues automatically
• Monday.com - Integrate with Monday boards

Communication:

• Slack - Send notifications to Slack channels
• Microsoft Teams - Teams integration for enterprise users
• Webhook URLs - Custom webhook endpoints for real-time updates

Development Tools:

• CI/CD Integration - Trigger builds and deployments
• Version Control - Link commits to bug reports
• Testing Frameworks - Automatic test result reporting

Advanced Features Configuration

Game Facts

Enhance AI understanding with game-specific context:

Game Information:

• Genre and Mechanics - Help AI understand game type and systems
• Critical Systems - Define which parts of the game are most important
• Terminology - Create a glossary of game-specific terms
• Priority Rules - Custom rules for issue importance

AI Enhancement:

• Improved Tagging - More accurate automatic tag assignment
• Better Prioritization - Context-aware priority assignment
• Enhanced Descriptions - AI-generated titles and descriptions

Support Knowledge Base

Document Management:

• Upload Documents - PDF, TXT, MD files for knowledge base
• Content Organization - Structure documents for optimal AI retrieval
• Version Control - Track changes and updates to knowledge

AI Configuration:

• Search Sensitivity - Adjust how closely AI matches queries
• Response Style - Configure AI response tone and format
• Fallback Behavior - What happens when AI can’t find answers

Performance Monitoring:

• Query Analytics - Track what users are asking about
• Knowledge Gaps - Identify missing information
• Success Metrics - Measure knowledge base effectiveness

Sentiment Analysis

Channel Configuration:

• Monitored Channels - Select Discord channels to analyze
• Analysis Frequency - How often to process messages
• Sentiment Categories - Define custom sentiment classifications

Dashboard Settings:

• Reporting Periods - Default time ranges for analysis
• Alert Thresholds - Trigger notifications for negative sentiment
• Visualization Options - Configure charts and displays

Security and Privacy

Access Control

IP Restrictions:

• Limit access to specific IP ranges (Enterprise feature)
• Configure VPN requirements for sensitive projects
• Set up geographic access controls

Authentication Requirements:

• Two-Factor Authentication - Require 2FA for all members
• Single Sign-On - Integration with corporate SSO systems
• Session Management - Configure session timeouts and policies

Data Protection

Data Retention:

• Automatic Cleanup - Remove old data according to policies
• Export Capabilities - Regular data exports for backup
• Deletion Procedures - Secure data deletion when needed

Privacy Controls:

• Anonymization Options - Remove personal data from reports
• GDPR Compliance - Tools for GDPR compliance management
• Data Processing Agreements - Configure data handling agreements

Performance and Monitoring

Analytics Configuration

Project Metrics:

• Bug Resolution Time - Track average time to resolution
• Member Activity - Monitor participation and engagement
• Integration Usage - Track external tool usage patterns

Custom Dashboards:

• Key Performance Indicators - Define project-specific KPIs
• Report Scheduling - Automatic report generation and delivery
• Alerting - Notifications for metric thresholds

Resource Management

Storage Limits:

• File Upload Limits - Maximum file sizes for attachments
• Archive Storage - Long-term storage policies
• Cleanup Automation - Automatic removal of old files

Performance Optimization:

• Caching Settings - Configure caching for better performance
• API Rate Limits - Manage API usage and throttling
• Resource Monitoring - Track project resource usage

Backup and Recovery

Data Backup

Automatic Backups:

• Daily Backups - Automatic daily project data backup
• Incremental Backups - Efficient storage of changes
• Backup Retention - How long to keep backup copies

Manual Backup:

• Export Functions - Manual data export capabilities
• Selective Backup - Choose specific data to backup
• Format Options - Multiple export formats available

Disaster Recovery

Recovery Procedures:

• Point-in-Time Recovery - Restore to specific timestamps
• Selective Recovery - Restore specific components or data
• Recovery Testing - Regular testing of recovery procedures

Getting Help

Configuration Support

Documentation:

• Step-by-step configuration guides
• Best practices for different project types
• Troubleshooting common setup issues

Community Resources:

• Join our Discord server for configuration help
• Share configuration examples with other users
• Get advice from experienced project managers

Professional Support:

• Enterprise customers get dedicated configuration support
• Professional services for complex setup requirements
• Training sessions for team configuration management

Migration Assistance

From Other Platforms:

• Migration tools for common bug tracking systems
• Data import utilities for existing projects
• Configuration mapping from other tools

Project Transfers:

• Move projects between organizations
• Merge multiple projects into one
• Split large projects into smaller ones

Next Steps

• API Access - Set up programmatic access to your configured project
• Integrations - Connect your configured project with external tools
• Advanced Features - Explore the features you’ve configured