MOCKUP v2 — OPTION B: Dedicated playtesting section after channels — Not Production
S1

Stop guessing
what's broken.

From Discord messages to in-game captures, BetaHub structures player feedback so you fix what matters first.

Get Started — Free Forever Book a Demo

Free plan: 2 projects · 3,000 reports/mo · Discord bot included
Works with Jira, Asana, GitHub, and more

Loved by 300+ game developers

xNightOwlToday at 4:32 PM
the game crashed when i tried to load the second level. black screen then CTD
BetaHubBOTToday at 4:32 PM
Bug report filed automatically.
Level 2 load crash — black screen CTD
Priority: High · Category: Crash
Attached: gameplay recording, system specs, logs
View full report →
S2
Trusted by game studios worldwide
Behaviour TKOU CoolGames GSG Trebuchet NSG MFG
S3

Sound familiar?

Your average Tuesday in #bug-reports

# bug-reports
FragGrenade42Tuesday 9:14 AM
my game crashed lol
stellarplaysTuesday 9:31 AM
crash on level 2, black screen then desktop. happened twice
pixel_witchTuesday 9:47 AM
CTD near the waterfall area? is this a known thing? game just died
3 days ago — never seen
lunar_dev_fanSaturday 2:18 PM
I lost my entire save file after the latest patch. 40 hours gone.
betatester_99Tuesday 11:02 AM
hey i reported a crash 3 days ago, did anyone see it? @mods
Same bugs. Zero detective work.
Level 2 load crash — black screen CTD
Crash 3 reports merged
🎥
📋
💻
Save file corruption after v0.9.2 patch
Data Loss
📋
💻
Prioritized · Deduplicated · With video, logs, and system specs attached
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One Button.
Full Bug Report.

Players press one button and you get gameplay video, screenshots, system logs, and a structured report — all automatic. No other tool does this.

Unreal Engine Unity
gameplay_recording.mp4 screenshot.png system_specs.json player.log
See how it works →
Viewport 1
S5

Capture feedback wherever your players are

Discord bot form

Discord Bot

Auto-detects bug reports in chat or captures via slash commands. Files structured reports with gameplay recordings and system info.

Web widget form

Web Widget

Embed a feedback form on your website or itch.io page. Custom fields, file attachments, styled to match your brand.

Start capturing feedback — free forever
S5.5

Running a Closed Playtest?

Invite testers, control access, require NDAs — all feedback flows into the same pipeline you already know.

Invite Testers

Send invite links or add testers by email. Set group sizes and test windows.

Control Access

Only approved testers can submit reports. Manage permissions per project.

Require NDA Signing

Testers sign your NDA before accessing the project. Tracked and timestamped.

Collect Everything

In-game captures, Discord reports, and web submissions — all in one dashboard.

Project: Stellar Odyssey — Closed Alpha 12 testers · 47 reports
FragGrenade42 NDA signed 8 reports
stellarplays NDA signed 12 reports
pixel_witch Testing now 5 reports
lunar_dev_fan NDA pending —
betatester_99 NDA signed 14 reports
S6

AI That Works While You Sleep

Automate the tedious parts of feedback management. BetaHub's AI structures, deduplicates, and prioritizes — so you focus on fixing, not filing.

Smart Feedback Merging

AI identifies duplicates and merges them. One issue, one thread — no matter how many players report it.

Combat system feels unresponsive 87%
Combat has too much input lag 92%
↓ merged ↓
⚡ Combat input lag — 2 reports merged

Community Sentiment

See what your community is really saying — praise, frustrations, and feature requests — at a glance.

great update fps drops love the art needs balancing crash on load addictive tutorial unclear smooth controls save bug
← interactive sentiment sphere in production →

Auto Follow-Up

Bot contacts players for more details based on your rules. No manual chasing.

Set rules once → runs forever

AI Prioritization

Heat metric highlights critical issues based on duplicates, upvotes, and activity.

Critical → High → Medium → Low

24/7 Player Support

AI Discord bot answers player questions using your docs. Instantly.

Your players get answers. You get sleep.
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One View. Zero Chaos.

Every report structured, categorized, and prioritized. See what matters at a glance.

BetaHub Dashboard
See your dashboard in 2 minutes
S8

Developers who ship better games

"Before BetaHub, we spent 2 hours every morning reading Discord messages trying to find bug reports. Now they're automatically filed and organized. We just fix things."

[Customer Name]
Lead Developer, [Studio]

"The in-game plugin changed everything. Players press one button and we get a video, logs, and system specs. No more 'it crashed' with zero context."

[Customer Name]
QA Lead, [Studio]
300+
game developers
<5 min
average setup
Free
forever for solo devs
S9

Works with your existing tools

BetaHub captures the feedback. Your project management tool tracks the work.

JiraJira
AsanaAsana
GHGitHub
NNotion
RedmineRedmine
S10

Questions you're probably asking

I already track bugs in Jira/GitHub — why do I need BetaHub? ▼
BetaHub captures bugs. Jira tracks them. BetaHub feeds structured reports INTO Jira, Asana, or GitHub so you don't have to manually file them. Think of it as the input layer that makes your existing tracker actually useful.
How long does setup actually take? ▼
Discord bot: 5 minutes. Unity/Unreal plugin: ~30 minutes. Web widget: 10 minutes. No complex configuration required.
How is this different from Unity's built-in bug reporter? ▼
Built-in reporters capture crashes. BetaHub captures any feedback — bugs, suggestions, balance issues — with gameplay video, annotated screenshots, and structured forms. Reports flow into a central dashboard with AI deduplication and prioritization.
What does the player experience look like? ▼
The in-game widget is a single button overlay. Players write a description, and BetaHub automatically attaches the last X seconds of gameplay video, a screenshot, system specs, and logs. The Discord bot works via slash commands or automatic chat monitoring — zero extra steps for players.
Is my community's data private? ▼
BetaHub does not store identifiable data or raw messages for sentiment features. GDPR compliant by design.
What does it cost? ▼
Basic plan is free forever — 2 projects, 3,000 reports/mo, Discord bot included. No credit card required. Standard ($26/dev/mo) and Pro ($43/dev/mo) for growing teams.
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Start shipping better games today

Free forever. No credit card required.

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Free plan: 2 projects · 3,000 reports/mo — Standard from $26/dev/mo — Pro from $43/dev/mo · Full pricing →

GDPR Compliant No credit card Set up in 5 minutes