Stop guessing
what's broken.

From Discord messages to closed playtests, BetaHub structures player feedback so you fix what matters first.

Free plan: 2 projects · 3,000 reports/mo · Discord bot included
Works with Jira, Asana, GitHub, and more · Built for closed playtests

Loved by 300+ game developers

xNightOwlToday at 4:32 PM

the game crashed when i tried to load the second level. black screen then CTD

BetaHubBOTToday at 4:32 PM

Bug report filed automatically.

Level 2 load crash — black screen CTD

Priority: High · Category: Crash

Attached: gameplay recording, system specs, logs

View full report →

Sound familiar?

Your average Tuesday in #bug-reports

# bug-reports

FragGrenade42Tuesday 9:14 AM

my game crashed lol

stellarplaysTuesday 9:31 AM

crash on level 2, black screen then desktop. happened twice

pixel_witchTuesday 9:47 AM

CTD near the waterfall area? is this a known thing? game just died

3 days ago — never seen

lunar_dev_fanSaturday 2:18 PM

I lost my entire save file after the latest patch. 40 hours gone.

betatester_99Tuesday 11:02 AM

hey i reported a crash 3 days ago, did anyone see it? @mods

Same bugs. Zero detective work.

Level 2 load crash — black screen CTD

Crash 3 reports merged

🎥

📋

💻

Save file corruption after v0.9.2 patch

Data Loss

📋

💻

Prioritized · Deduplicated · With video, logs, and system specs attached

One Button.
Full Bug Report.

Players press one button and you get gameplay video, screenshots, system logs, and a structured report — all automatic. Deploy to your playtest group and every tester's feedback lands in one place.

Unreal Engine Unity

gameplay_recording.mp4 screenshot.png system_specs.json player.log

See how it works →

Capture feedback wherever your players are

Discord Bot

Auto-detects bug reports in chat or captures via slash commands. Files structured reports with gameplay recordings and system info.

Web Widget

Embed a feedback form on your website or itch.io page. Custom fields, file attachments, styled to match your brand.

Running a closed playtest? Invite testers, control access, require NDAs — all feedback flows into the same pipeline.

Start capturing feedback — free forever

AI That Works While You Sleep

Automate the tedious parts of feedback management. BetaHub's AI structures, deduplicates, and prioritizes — so you focus on fixing, not filing.

Smart Feedback Merging

AI identifies duplicates and merges them. One issue, one thread — no matter how many players report it.

Combat system feels unresponsive 87%

Combat has too much input lag 92%

↓ merged ↓

⚡ Combat input lag — 2 reports merged

Community Sentiment

See what your community is really saying — praise, frustrations, and feature requests — at a glance.

great update fps drops love the art needs balancing crash on load addictive tutorial unclear smooth controls save bug

← interactive sentiment sphere in production →

Auto Follow-Up

Bot contacts players for more details based on your rules. No manual chasing.

Set rules once → runs forever

AI Prioritization

Heat metric highlights critical issues based on duplicates, upvotes, and activity.

Critical → High → Medium → Low

24/7 Player Support

AI Discord bot answers player questions using your docs. Instantly.

Your players get answers. You get sleep.

Developers who ship better games

"Before BetaHub, we spent 2 hours every morning reading Discord messages trying to find bug reports. Now they're automatically filed and organized. We just fix things."

[Customer Name]

Lead Developer, [Studio]

"The in-game plugin changed everything. Players press one button and we get a video, logs, and system specs. No more 'it crashed' with zero context."

[Customer Name]

QA Lead, [Studio]

300+

game developers

<5 min

average setup

Free

forever for solo devs

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Questions you're probably asking

I already track bugs in Jira/GitHub — why do I need BetaHub? ▼

BetaHub captures bugs. Jira tracks them. BetaHub feeds structured reports INTO Jira, Asana, or GitHub so you don't have to manually file them. Think of it as the input layer that makes your existing tracker actually useful.

How long does setup actually take? ▼

Discord bot: 5 minutes. Unity/Unreal plugin: ~30 minutes. Web widget: 10 minutes. No complex configuration required.

How is this different from Unity's built-in bug reporter? ▼

Built-in reporters capture crashes. BetaHub captures any feedback — bugs, suggestions, balance issues — with gameplay video, annotated screenshots, and structured forms. Reports flow into a central dashboard with AI deduplication and prioritization.

What does the player experience look like? ▼

The in-game widget is a single button overlay. Players write a description, and BetaHub automatically attaches the last X seconds of gameplay video, a screenshot, system specs, and logs. The Discord bot works via slash commands or automatic chat monitoring — zero extra steps for players.

Can I use BetaHub for closed playtesting? ▼

Yes. Invite specific testers, control who has access, and optionally require NDA signing before they can participate. All feedback from your playtest — in-game captures, Discord reports, web submissions — lands in the same dashboard. GDPR compliant by design.

What does it cost? ▼

Basic plan is free forever — 2 projects, 3,000 reports/mo, Discord bot included. No credit card required. Standard ($26/dev/mo) and Pro ($43/dev/mo) for growing teams.

S11

Start shipping better games today

Free forever. No credit card required.

or sign up with email

Free plan: 2 projects · 3,000 reports/mo — Standard from $26/dev/mo — Pro from $43/dev/mo · Full pricing →

GDPR Compliant No credit card Set up in 5 minutes

Stop guessing
what's broken.

Sound familiar?

One Button.
Full Bug Report.