V2 · Staged panels
Automation

AI That Works While You Sleep

BetaHub's AI structures, deduplicates, and prioritizes every report — so you spend your time fixing bugs, not filing them.

De-duplicating

Smart Feedback Merging

AI catches duplicate reports the moment they land and folds them into one issue — one thread, however many players hit the same bug.

See how merging works
Bugs/New 92% match
1
#1042Combat feels unresponsive after dodging
AR Aria_K
2
#1051Too much input lag in melee combat
VX Vex
+10 more reports matched
Merged by AI
Combat input lag
12 reports · 1 thread
Review
Prioritizing

AI Prioritization

A live Heat score ranks every bug by duplicates, upvotes, and activity — so the critical one surfaces first and the noise stays buried.

See how Heat ranking works
Bugs/Prioritized Re-ranked 3 min ago
31 duplicates · 240 upvotes · active 2h ago
Merchant menu crash on console
94HEAT
2Combat input lag71
3Quest marker missing in Chapter 448
Auto-tagging

Auto Tagging

Every incoming report is tagged straight from the player's own words — area, type, platform — so your inbox is searchable with zero manual triage.

See how tagging works
Bugs/Incoming Auto-tagged
via Discord · #bug-reports
Game crashes when I open the merchant menu — was on PS5, right after the patch.
Tagged by AI
Area Merchant UI Type Crash Platform PS5
Filed & searchable
Tagged from the player's own words · override anytime
Following up

Auto Follow-Up

Set a rule once and the bot chases players for the logs and repro steps you need — then closes the loop on its own. No manual chasing, no dropped reports.

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bug-reports
Your rule · crash report with no log → ask for log + repro on
L
Lumen BOT
Thanks for the report! Could you attach the crash log and the steps to reproduce?
VX
Vex
Sure — happened right after the parry.
crash log
Completed automatically
Crash log Repro steps
If a player goes quiet, it reminds them — then flags it for you.
Always on

24/7 Player Support

An AI Discord bot answers player questions instantly from your own docs — around the clock — and escalates to you the moment the docs fall short.

See how the support bot works
help 3:14 AM · no staff online
MK
mika
How do I enable crossplay?
L
Lumen BOT
Settings → Multiplayer → Crossplay — toggle it on and restart. Crossplay Setup · your docs
Answered from your docs
Runs unattended · escalates to you when the docs can't answer